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Standard Course Policies

Arrival at Courses

Unless otherwise specified on your registration, please arrive at 8:15 am for all courses and complimentary sessions.

Meals and Refreshments

Pinchin’s Complimentary Sessions include a breakfast, including fresh fruit, pastries, a hot option, coffee and tea.

Refreshments and lunches are included in the registration fee for all 1 day, 2 and 3 day courses.

Course Times

  • Breakfast Seminars run from 8:30 am (8:45 at our downtown Toronto office) until 10:30 am.
  • Full day courses run from 8:30 am until approx. 4:30 pm.
  • Other sessions run during times listed on their web page

Payment Information

  • Invoices are issued at the time of registration
  • All course fees must be paid in full prior to the course date
  • Cheques are payable to" Pinchin Ltd." for the total payment. Note the course name and date on your cheque.
  • Registration is transferable
  • Group Discount rates apply to most courses. For details, contact us

Federal and provincial taxes will be based on your billing address.


Pinchin seminars and courses are reserved for Pinchin clients and prospects only. Pinchin reserves the right to refuse registrations from competitors and other consultants.

Cancellation Policy

Pinchin reserves the right to cancel or change courses/complimentary sessions, instructors and locations with prior notice.

Cancellation of Courses (1/2 day, 1, 2, 3, or 4 day)

In the event that Pinchin must cancel a Course, your course fees will be refunded to you in full.

Participants Cancelling a Course

  • Participants are eligible for a full refund if they cancel a course 14 days or more before the course date
  • Participants are eligible for a 50% refund if they cancel a course less than 14 days before a course.
  • Participants will receive no refund if they cancel a course within 48 hours of the course start date.
  • All cancellations must be made in writing to

Rescheduling a Course

Rescheduling from one course date to another will be processed with no administration fee.